eFreight Suite

Start your day in eFreight Suite by opening the live operations board. Create a file for air, ocean, or road, pull rates from your library, and generate a booking with a few clicks. Build legs and consolidations, attach commercial documents, and share a secure tracking link with your customer. Milestones update automatically from carriers and agents via EDI/API, so your team sees pickup, departure, transshipment, and delivery in one timeline. Exceptions surface instantly—missed cutoffs, rolled cargo, failed customs events—so you can rebook, notify stakeholders, and add notes without leaving the screen. Barcode and mobile tools simplify warehouse handoffs and proof-of-delivery capture.

Move from quote to cash without juggling spreadsheets. Convert an accepted quote into a job, and let the system prefill charges, local fees, and surcharges based on lanes and service levels. Accruals post as soon as space is confirmed. Vendor bills match against expected costs, flagging differences for approval. Generate client invoices in multiple currencies, apply taxes, and send e-invoices with embedded payment links. Monitor file-level profit, margin by lane, and agent splits in real time. Built‑in credit checks, dunning reminders, and bank reconciliation keep cash flow tight and audits painless.

Keep customers in the loop and grow pipeline from the same workspace. Use templates to issue professional quotes in minutes, compare options (direct vs. transshipment), and lock in validity dates. Track opportunities, tasks, and follow-ups with a lightweight CRM. Give shippers a branded portal for status, documents, and PODs, and let them raise bookings or service requests directly. SLA timers alert your team when cutoffs approach; canned responses and document packs reduce back-and-forth. Claims and incidents can be logged to the job, linking photos, surveyor reports, and settlement notes.

Turn data into decisions with out-of-the-box dashboards. View on-time performance by carrier, profitability by customer, dwell time by port, and quote hit rate by salesperson. Set automation rules to notify clients on milestone changes, add standard charges, or trigger compliance checks when HS codes or hazardous goods are detected. Connect to airlines, ocean lines, customs brokers, and accounting tools through prebuilt connectors and open APIs. Role-based permissions keep sensitive figures restricted, while an audit trail records every edit. A sandbox environment lets you test process changes before rollout, so continuous improvement becomes routine.